Full-time · On-site
Senior Manager, Operations Strategy
This is a high-impact strategic role designed for a data-savvy leader who can transform complex operational challenges into streamlined, scalable solutions. You will act as a bridge between technical product development and the end-user experience, ensuring Airwallex maintains its competitive edge as a unified global payments platform. It is a rare chance to own the operational strategy for a company backed by the world's most prestigious venture capital firms.
Airwallex · Singapore, Singapore, Singapore · Posted 17 April 2026
The role
Overview
This is a high-impact strategic role designed for a data-savvy leader who can transform complex operational challenges into streamlined, scalable solutions. You will act as a bridge between technical product development and the end-user experience, ensuring Airwallex maintains its competitive edge as a unified global payments platform. It is a rare chance to own the operational strategy for a company backed by the world's most prestigious venture capital firms.
What they need
Requirements & Skills
Key Responsibilities
- Identify and execute strategic projects to optimize the lifecycle of various product domains
- Utilize data-driven methodologies to analyze and improve the experience for top enterprise segments
- Collaborate with Product and Engineering teams to ensure operational requirements are integrated into the roadmap
- Drive continuous improvement initiatives across the global operations organization
- Translate high-level business vision into actionable operational workflows
Essential
- Proven track record in driving strategic operational projects
- Ability to perform deep-dive data analysis to solve complex business problems
- Experience managing product lifecycles and domain-specific operations
- Strong cross-functional leadership skills to align Product, Engineering, and Success teams
- Capacity to deliver continuous improvements in customer experience (CX)
- Ability to work from the Singapore office
Preferred
- Experience working with enterprise-level clients or specific verticals like OTA and Payroll
- Background in high-growth fintech or global financial platforms
- Experience using AI tools to enhance productivity and problem-solving
Key Skills
Data AnalysisStrategic PlanningOperational ExcellenceStakeholder ManagementFirst-principles ThinkingProject ManagementAnalytical Problem Solving
Networking
People to Know
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Perks
Benefits & perks
- Opportunity to work at a leading global fintech valued at $8B
- Collaborative environment with 'brightest and most innovative' talent
- Culture of true ownership and accelerated learning
- High-visibility role with impact on global enterprise clients
- Exposure to world-class investors and proprietary financial infrastructure
Next step
Apply now
Found via careers.airwallex.com