Engineering Manager, Nova (AI & Agentic Experiences)
This is a pivotal leadership role at Iterable, focusing on the 'Nova' initiative to integrate agentic AI into their core platform. It combines high-level technical strategy with people management, requiring a leader who can navigate the rapidly evolving AI landscape. It is a compelling opportunity for someone who wants to build the next generation of intelligent customer engagement tools.
Iterable
San Francisco, California, United States · Posted 2 May 2026
The role
Overview
The hiring side
About Iterable
Iterable is a mid-sized employer working in software / ai customer engagement, based in San Francisco, California, United States.
Software / AI Customer Engagement
Medium
San Francisco, California, United States
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Requirements & Skills
Key Responsibilities
- Direct a team of frontend, backend, and applied engineers on AI-enabled product surfaces
- Partner with Product, Design, and Data Science to define the AI roadmap
- Oversee the implementation of agent workflows and orchestration layers
- Ensure all AI features meet enterprise-grade standards for reliability, security, and observability
- Foster a culture of iterative delivery and high engineering standards
Essential
- Proven experience leading and supporting engineering teams in a fast-paced environment
- Strong technical judgment across frontend and backend development
- Experience guiding the design of complex orchestration logic and application integrations
- Ability to translate high-level AI capabilities into scalable, user-facing product features
- Commitment to engineering excellence, including code quality, testing, and documentation
- Demonstrated ability to coach and mentor engineers through career growth
Preferred
- Experience working specifically with AI-powered or agentic product surfaces
- Background in building conversational workflows or intelligent automation
- Experience in a high-growth SaaS or customer engagement platform environment
Key Skills
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People to Know
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Perks
Benefits & perks
- Remote-friendly work environment
- Inclusive and diverse company culture
- Growth mindset-oriented professional development
- Collaborative global presence (SF, NY, Denver, London, Lisbon)
- Recognition as a top workplace (Inc. Best Workplaces, Forbes Best Startup Employers)
Next step
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