Full-time · Remote
UX Researcher
This is a high-impact UX Research role at a leading DevSecOps platform, focusing on technical user bases and AI-driven development. It combines the flexibility of a remote-first culture with the challenge of solving complex problems for enterprise developers. The role is ideal for those who want their research to directly and rapidly influence product design in a transparent, values-driven organization.
GitLab (via Flexionis) · San Francisco, California, United States · Posted 17 April 2026
The role
Overview
This is a high-impact UX Research role at a leading DevSecOps platform, focusing on technical user bases and AI-driven development. It combines the flexibility of a remote-first culture with the challenge of solving complex problems for enterprise developers. The role is ideal for those who want their research to directly and rapidly influence product design in a transparent, values-driven organization.
What they need
Requirements & Skills
Key Responsibilities
- Act as the subject matter expert on user pain points and workflows for specific product domains
- Lead both tactical usability studies and long-term strategic research initiatives
- Collaborate cross-functionally with Product Managers, Designers, and Engineers
- Incorporate AI tools into daily research workflows to increase efficiency
- Guide stakeholders toward the most effective research methodologies
Essential
- Proven ability to conduct research within a fully remote, distributed environment
- Deep proficiency in executing mixed-methods research projects
- Ability to quickly master highly technical domains and developer workflows
- Strong stakeholder management skills with the confidence to challenge assumptions
- Experience working in fast-paced, iterative environments with shifting priorities
- Self-starting mindset with the ability to manage complex projects independently
- Alignment with open-core values and transparent collaboration
Preferred
- Prior experience researching enterprise-grade software
- Background in developer tooling or DevOps platforms
- Experience working with AI-powered software products
Key Skills
Mixed-methods researchTactical and strategic research designStakeholder influenceTechnical domain mappingUser empathyAI tool integrationOrganizational skillsIterative testing
Networking
People to Know
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Perks
Benefits & perks
- Fully remote work environment (EMEA/USA)
- High-performance, values-based company culture
- Access to AI-powered productivity tools and workflows
- Mentorship from Senior and Staff UX Researchers
- Opportunity to work on a platform used by 100,000+ organizations
- Collaborative environment with continuous knowledge exchange
Next step
Apply now
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