Product Operations Manager
This is a pivotal operational role designed for a process-oriented professional who wants to sit at the intersection of product development and business strategy. The position is unique for its heavy emphasis on automation and AI experimentation, offering the chance to build a modern operations stack from scratch. It is an ideal fit for someone who enjoys the technical nuances of software deployment as much as the human element of cross-functional communication.
Hatch
Richmond, Virginia, United States · Posted 27 April 2026
The role
Overview
The hiring side
About Hatch
Hatch is a mid-sized employer working in software / b2b saas, based in Richmond, Virginia, United States.
Software / B2B SaaS
Medium
Richmond, Virginia, United States
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Requirements & Skills
Key Responsibilities
- Coordinate and oversee the end-to-end software release process
- Manage feature flag configurations and deployment schedules
- Analyze product usage data to provide actionable insights to the engineering team
- Create and maintain clear, accessible documentation for internal stakeholders
- Design and implement automated systems to replace manual operational tasks
- Act as the primary liaison between technical teams and go-to-market departments
Essential
- Minimum of 3 years experience in Product Operations or Program Management
- Background working within a B2B SaaS environment
- Hands-on experience managing software release processes and deployment coordination
- Proficiency in managing feature flags and rollout strategies
- Strong analytical background with experience in product analytics platforms
- Exceptional written and verbal communication skills for technical documentation
Preferred
- Demonstrated history of building operational processes from scratch
- Active interest and experimentation with AI productivity tools
- Experience in a high-growth startup environment
Key Skills
Networking
People to Know
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Perks
Benefits & perks
- Performance-based bonus
- Restricted Stock Units (RSUs)
- Comprehensive health and wellness benefits
- Opportunity to work with cutting-edge AI tools
Next step
Apply now
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