Full-time · Remote

Senior UX Writer & Content Strategist

This is a high-impact role for a seasoned content professional to shape the digital face of federal healthcare. You will move beyond simple copywriting to drive the strategic vision for how information is structured and delivered to millions of users. It is a unique chance to apply modern UX principles to complex, enterprise-scale government systems.

I
Hiring company

ICF

Reston, Virginia, United States · Posted 2 May 2026

The role

Overview

This is a high-impact role for a seasoned content professional to shape the digital face of federal healthcare. You will move beyond simple copywriting to drive the strategic vision for how information is structured and delivered to millions of users. It is a unique chance to apply modern UX principles to complex, enterprise-scale government systems.

The hiring side

About ICF

ICF is an enterprise organisation working in government consulting & it services, based in Reston, Virginia, United States.

Industry

Government Consulting & IT Services

Size

Enterprise

Location

Reston, Virginia, United States

Go deeper

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What they need

Requirements & Skills

Key Responsibilities

  • Define and execute content strategies aligned with business goals and user needs
  • Collaborate with cross-functional teams to guide information hierarchy and UI design
  • Draft, iterate, and edit user-centered copy for complex digital products
  • Manage the end-to-end content lifecycle through CMS platforms
  • Advocate for content decisions to internal stakeholders and federal clients

Essential

  • Must be a United States resident and authorized to work in the US
  • Must have lived in the US for at least 3 of the last 5 years
  • Eligibility for a federal Public Trust clearance
  • Ability to provide a professional portfolio showcasing UX writing and strategy deliverables
  • Bachelor’s degree in English, Technical Communication, Journalism, or a related field
  • Minimum of 5 years of professional experience in UX writing or content strategy

Preferred

  • Familiarity with Section 508 and WCAG 2.0 Level AA accessibility standards
  • Experience working within federal contracting or the healthcare IT sector
  • Background in supporting localization and translation projects
  • Knowledge of the Plain Language Act compliance

Key Skills

UX Writing and MicrocopyInformation ArchitectureContent Strategy and GovernanceAgile Methodology and ScrumContent Management Systems (CMS)Content Authoring ToolsStakeholder ManagementIterative Design ProcessesUser Research Interpretation

Networking

People to Know

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Perks

Benefits & perks

  • Remote work flexibility
  • Opportunity to work on high-impact federal healthcare projects
  • Collaborative, cross-functional team environment
  • Professional development within a global advisory and technology firm

Next step

Apply now

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Senior UX Writer & Content Strategist at ICF - Reston, Virginia, United States | Career Steer