Full-time · Remote
Content Strategist
This is a multifaceted role for a strategic communicator who can navigate both the technical rigors of documentation and the creative demands of product marketing. You will be instrumental in launching a new application, ensuring that users are supported and engaged at every touchpoint. It is a rare opportunity to shape the narrative of a cutting-edge biosimulation tool from its infancy.
Certara · Princeton, New Jersey, United States · Posted 22 April 2026
The role
Overview
This is a multifaceted role for a strategic communicator who can navigate both the technical rigors of documentation and the creative demands of product marketing. You will be instrumental in launching a new application, ensuring that users are supported and engaged at every touchpoint. It is a rare opportunity to shape the narrative of a cutting-edge biosimulation tool from its infancy.
What they need
Requirements & Skills
Key Responsibilities
- Architect and maintain a scalable help center and knowledge base
- Develop a comprehensive content calendar aligned with business priorities
- Write engaging copy for web, email campaigns, and social media
- Collaborate with engineers to ensure documentation accuracy for new releases
- Analyze content performance metrics to drive continuous improvement
- Create in-app guides to increase feature adoption and user retention
Essential
- Ability to translate highly technical or scientific concepts into clear, accessible language
- Experience building and organizing help centers or knowledge bases from scratch
- Proven track record in technical writing and product documentation
- Experience creating content across multiple formats including blogs, case studies, and social media
- Proficiency in managing editorial calendars and aligning content with product launch cycles
- Ability to create in-app messaging such as tooltips, banners, and guided tours
Preferred
- Experience in the life sciences, biotech, or pharmaceutical software industry
- Ability to produce or coordinate multimedia assets like videos and graphics
- Familiarity with AI-driven software products
- Experience with customer marketing and creating sales enablement materials
Key Skills
Technical WritingContent StrategySEO OptimizationCopywritingProduct MarketingInformation ArchitectureData AnalysisMultimedia Production
Networking
People to Know
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Perks
Benefits & perks
- Remote work flexibility
- Opportunity to work at the intersection of AI and life sciences
- Collaborative environment with world-class scientists and engineers
- Professional growth within a global, publicly-traded technology company
- Impactful work contributing to the acceleration of new medicines
Next step
Apply now
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