Key Responsibilities

• Lead the end-to-end delivery of loyalty capabilities and platform migrations
• Translate Product Manager visions into detailed functional requirements for IT
• Prioritize the product backlog and define user stories in an Agile environment
• Monitor project health including resource allocation, budget, and schedule performance
• Manage relationships with external suppliers and internal cross-functional departments

Essential

• Proven experience in program management for large-scale loyalty or rewards platforms
• Ability to lead interrelated projects across business, IT, and external vendor teams
• Expertise in defining project scope and developing detailed business requirements
• Experience acting as a Product Owner within an Agile development framework
• Proficiency in creating and maintaining detailed project plans and milestone tracking
• Strong background in risk management and proactive mitigation strategies
• Experience in managing budget, schedule, and feature quality constraints

Preferred

• Experience specifically in loyalty platform migrations
• Advanced knowledge of technical impact analysis for system enhancements
• Strong background in client-facing education and requirements gathering

Key Skills