Full-time · Hybrid
Senior Content Designer
This is a high-impact role within Microsoft's elite AI division, focusing on humanizing the Copilot experience. It combines traditional content strategy with cutting-edge prompt engineering to build an emotionally intelligent AI companion. It is ideal for a senior designer who wants to move beyond UI text and into the realm of behavioral AI design.
Microsoft AI · Mountain View, California, United States · Posted 25 April 2026
The role
Overview
This is a high-impact role within Microsoft's elite AI division, focusing on humanizing the Copilot experience. It combines traditional content strategy with cutting-edge prompt engineering to build an emotionally intelligent AI companion. It is ideal for a senior designer who wants to move beyond UI text and into the realm of behavioral AI design.
What they need
Requirements & Skills
Key Responsibilities
- Define and execute content design strategies for the Copilot ecosystem
- Collaborate with engineers and data scientists to refine AI response quality
- Develop prompts and evaluation frameworks to ensure tone and safety consistency
- Translate complex technical capabilities into simple, magical user experiences
- Use research and data to pivot product direction and improve UX quality
Essential
- Ability to work on-site in Mountain View/San Francisco area 4 days per week
- Expertise in crafting user-centered narratives for complex digital products
- Experience defining end-to-end user journeys in collaboration with cross-functional teams
- Proficiency in writing prompts and evaluating AI model outputs
- Commitment to accessibility, inclusivity, and high-quality UX standards
- Ability to advocate for product features based on user research and data signals
Preferred
- Experience working on consumer-facing AI or conversational products
- Background in model design or training influence
- Experience in a fast-paced, 'lean' product environment
Key Skills
Content DesignUX WritingPrompt EngineeringUser Journey MappingProduct StrategyAI EvaluationCross-functional CollaborationData-Driven Decision Making
Networking
People to Know
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Perks
Benefits & perks
- Opportunity to work on flagship AI products (Copilot)
- Collaborative, 'kindness-first' team culture
- High-impact role with regular shipping cycles
- Access to industry-leading AI research and tools
- Professional growth in the emerging field of AI model design
Next step
Apply now
Found via microsoft.ai