Implementation Lead
This is a high-impact leadership role designed for someone who can turn the chaos of rapid growth into a structured, scalable implementation engine. You will own the entire post-sales lifecycle for enterprise clients, ensuring that Topsort's innovative ad tech is deployed flawlessly across 40+ countries. It is a perfect fit for a technical leader who prefers 'doing' over 'meeting' and wants to be a foundational part of a company scaling toward a $100M milestone.
Topsort
Menlo Park, California, United States · Posted 20 April 2026
The role
Overview
The hiring side
About Topsort
Topsort is a mid-sized employer working in advertising technology / ai, based in Menlo Park, California, United States.
Advertising Technology / AI
Medium
Menlo Park, California, United States
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Research TopsortWhat they need
Requirements & Skills
Key Responsibilities
- Lead enterprise-level go-lives and technical discovery sessions
- Develop standardized onboarding playbooks and checklists to reduce variability
- Coordinate between Sales, Product, and Engineering to align integration plans with commercial goals
- Serve as the primary technical filter to manage and reduce engineering dependencies
- Scale the implementation function to match rapid global revenue growth
Essential
- Proven experience operating within high-growth startup or scale-up environments
- Demonstrated ability to build structured systems and frameworks for complex enterprise implementations
- Experience managing major customer integrations from technical discovery to launch
- Ability to define and enforce project timelines, milestones, and launch criteria
- Strong capability to manage scope creep and set clear boundaries with stakeholders
- Experience acting as a technical triage point to reduce engineering escalations
Preferred
- Experience in the advertising technology (AdTech) or marketplace monetization sector
- Background in scaling post-sales operations during significant revenue jumps (e.g., $10M to $100M)
- Experience working in a globally distributed, remote-first team
Key Skills
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People to Know
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Perks
Benefits & perks
- Remote-first, global work environment
- High-autonomy leadership culture
- Opportunity to work with cutting-edge AI and privacy-first technology
- Collaborative, 'sports team' internal culture
- Fast-paced environment with minimal unnecessary meetings
- Direct impact on a rapidly growing global company
Next step
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