HI
Full-time · Remote

Lead Machine Learning Engineer – Next Best Action (NBA) Platform

This is a high-stakes leadership role focused on building the 'brain' of a major healthcare provider's decision-making engine. It combines deep technical execution in MLOps with strategic oversight of real-time personalization systems. It is ideal for an engineer who thrives on the intersection of complex software architecture and predictive modeling.

Humana Inc. · Louisville, Kentucky, United States · Posted 17 April 2026

The role

Overview

This is a high-stakes leadership role focused on building the 'brain' of a major healthcare provider's decision-making engine. It combines deep technical execution in MLOps with strategic oversight of real-time personalization systems. It is ideal for an engineer who thrives on the intersection of complex software architecture and predictive modeling.

What they need

Requirements & Skills

Key Responsibilities

  • Architect end-to-end ML systems including feature reuse and online scoring services
  • Develop propensity, uplift, and engagement models for automated workflows
  • Implement AI-assisted tools for automated code refactoring and experiment tracking
  • Establish MLOps standards for model drift monitoring, canary rollouts, and fallback mechanisms
  • Collaborate with product and analytics teams to align ML outcomes with business goals
  • Mentor junior engineers and set engineering best practices across the department

Essential

  • Minimum of 8 years of experience in machine learning engineering or data-driven platform development
  • At least 3 years of experience in a technical leadership or senior-level engineering role
  • Proven expertise in feature engineering and the development of complex data pipelines
  • Advanced proficiency in model training, evaluation, and real-time inference systems
  • Strong software engineering background in Python, Java, or equivalent languages
  • Experience with MLOps practices including continuous training and deployment (CI/CD for ML)
  • Background in deploying models within regulated or high-reliability environments

Preferred

  • Experience with personalization, recommendation engines, or automated decisioning platforms
  • Familiarity with distributed systems and event-driven architectural patterns
  • Hands-on experience using AI-assisted development tools to optimize engineering workflows
  • Knowledge of model explainability and interpretability frameworks

Key Skills

Machine Learning EngineeringPythonJavaMLOpsReal-time InferenceFeature EngineeringPropensity ModelingUplift ModelingAgentic AIDistributed SystemsModel MonitoringSystem Architecture

Networking

People to Know

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Perks

Benefits & perks

  • Remote work flexibility within the USA
  • Opportunity to work with cutting-edge agentic AI and automated engineering tools
  • Leadership role within a mission-driven healthcare organization
  • Comprehensive health and wellness focus
  • Professional development and mentorship opportunities

Next step

Apply now

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