Full-time · Remote
Lead Machine Learning Engineer – Next Best Action (NBA) Platform
This is a high-stakes leadership role focused on building the 'brain' of a major healthcare provider's decision-making engine. It combines deep technical execution in MLOps with strategic oversight of real-time personalization systems. It is ideal for an engineer who thrives on the intersection of complex software architecture and predictive modeling.
Humana Inc. · Louisville, Kentucky, United States · Posted 17 April 2026
The role
Overview
This is a high-stakes leadership role focused on building the 'brain' of a major healthcare provider's decision-making engine. It combines deep technical execution in MLOps with strategic oversight of real-time personalization systems. It is ideal for an engineer who thrives on the intersection of complex software architecture and predictive modeling.
What they need
Requirements & Skills
Key Responsibilities
- Architect end-to-end ML systems including feature reuse and online scoring services
- Develop propensity, uplift, and engagement models for automated workflows
- Implement AI-assisted tools for automated code refactoring and experiment tracking
- Establish MLOps standards for model drift monitoring, canary rollouts, and fallback mechanisms
- Collaborate with product and analytics teams to align ML outcomes with business goals
- Mentor junior engineers and set engineering best practices across the department
Essential
- Minimum of 8 years of experience in machine learning engineering or data-driven platform development
- At least 3 years of experience in a technical leadership or senior-level engineering role
- Proven expertise in feature engineering and the development of complex data pipelines
- Advanced proficiency in model training, evaluation, and real-time inference systems
- Strong software engineering background in Python, Java, or equivalent languages
- Experience with MLOps practices including continuous training and deployment (CI/CD for ML)
- Background in deploying models within regulated or high-reliability environments
Preferred
- Experience with personalization, recommendation engines, or automated decisioning platforms
- Familiarity with distributed systems and event-driven architectural patterns
- Hands-on experience using AI-assisted development tools to optimize engineering workflows
- Knowledge of model explainability and interpretability frameworks
Key Skills
Machine Learning EngineeringPythonJavaMLOpsReal-time InferenceFeature EngineeringPropensity ModelingUplift ModelingAgentic AIDistributed SystemsModel MonitoringSystem Architecture
Networking
People to Know
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Perks
Benefits & perks
- Remote work flexibility within the USA
- Opportunity to work with cutting-edge agentic AI and automated engineering tools
- Leadership role within a mission-driven healthcare organization
- Comprehensive health and wellness focus
- Professional development and mentorship opportunities
Next step
Apply now
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