Full-time · On-site

Senior People Operations Specialist

This is a high-impact leadership role within the EMEA People Operations function at a leading global payments firm. It combines regional oversight with global influence, perfect for an HR expert who enjoys building systems from the ground up. The role is distinguished by its focus on AI integration and first-principles problem solving.

A
Hiring company

Airwallex

London, England, United Kingdom · Posted 15 April 2026

The role

Overview

This is a high-impact leadership role within the EMEA People Operations function at a leading global payments firm. It combines regional oversight with global influence, perfect for an HR expert who enjoys building systems from the ground up. The role is distinguished by its focus on AI integration and first-principles problem solving.

The hiring side

About Airwallex

Airwallex is a large employer working in fintech, based in London, England, United Kingdom.

Industry

Fintech

Size

Large

Location

London, England, United Kingdom

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What they need

Requirements & Skills

Key Responsibilities

  • Lead and develop the EMEA People Operations team
  • Act as the subject matter expert for European labor compliance
  • Design and implement scalable HR processes across the region
  • Manage high-level employee escalations and relations
  • Collaborate with global People Ops to standardize best practices

Essential

  • Deep expertise in UK and European employment law and compliance
  • Proven experience managing and mentoring People Operations teams
  • Ability to handle complex employee relations and escalations with empathy
  • Strong background in process design and operational scaling
  • Comfort working in a fast-paced, high-growth technology environment

Preferred

  • Experience in the fintech or high-growth startup sector
  • Familiarity with AI-driven HR tools and automation software
  • Experience working within a global, multi-office organizational structure

Key Skills

People ManagementEmployment Law (UK/EU)Process OptimizationStrategic ThinkingAI & Automation LiteracyStakeholder ManagementProblem SolvingOperational Excellence

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People to Know

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Perks

Benefits & perks

  • Opportunity to work for a high-growth fintech unicorn
  • Collaborative and innovative work culture
  • Exposure to global leadership and international projects
  • Professional development and mentorship opportunities
  • Modern office environment in central London

Next step

Apply now

Found via careers.airwallex.com

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