Full-time · On-site

Senior People Operations Specialist

This is a high-impact leadership role for an HR professional who excels at the intersection of compliance, people management, and process innovation. You will serve as the regional subject matter expert for EMEA while helping shape global People Operations standards. It is a perfect fit for someone who enjoys the 'builder' phase of a company and wants to leave a lasting mark on a global fintech leader.

A
Hiring company

Airwallex

London, England, United Kingdom · Posted 15 April 2026

The role

Overview

This is a high-impact leadership role for an HR professional who excels at the intersection of compliance, people management, and process innovation. You will serve as the regional subject matter expert for EMEA while helping shape global People Operations standards. It is a perfect fit for someone who enjoys the 'builder' phase of a company and wants to leave a lasting mark on a global fintech leader.

The hiring side

About Airwallex

Airwallex is a large employer working in fintech / financial services, based in London, England, United Kingdom.

Industry

Fintech / Financial Services

Size

Large

Location

London, England, United Kingdom

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What they need

Requirements & Skills

Key Responsibilities

  • Directly lead and mentor the EMEA People Operations team
  • Act as the primary consultant for UK and EU employment regulations
  • Design and implement scalable HR workflows and automation strategies
  • Manage high-level employee relations and critical escalations
  • Foster a culture of psychological safety and continuous improvement within the team

Essential

  • Extensive expertise in UK and European employment law and compliance
  • Proven experience managing and developing a People Operations team
  • Ability to manage complex employee escalations with empathy and professionalism
  • Experience in designing and scaling HR processes within a fast-growing organization
  • Strong capability in balancing strategic planning with tactical, hands-on execution
  • Ability to navigate ambiguity and build foundational processes from scratch

Preferred

  • Experience in the fintech or high-growth technology sector
  • Familiarity with leveraging AI and automation to improve HR efficiency
  • Experience working within a global, multi-office organizational structure

Key Skills

People ManagementEmployment Law (UK/EU)Process DesignOperational ExcellenceStrategic ThinkingProblem SolvingAI & Automation LiteracyStakeholder ManagementConflict Resolution

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People to Know

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Perks

Benefits & perks

  • Opportunity to work for a high-growth unicorn valued at $8 billion
  • Collaborative environment with top-tier talent from global tech firms
  • Exposure to world-leading investors and innovative financial technology
  • Culture of ownership and 'founder-like' autonomy
  • Access to advanced AI tools for workflow optimization
  • Global career progression opportunities across 26 international offices

Next step

Apply now

Found via careers.airwallex.com

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