Key Responsibilities

• Own the end-to-end client onboarding and backend account setup process
• Coordinate internal kickoff activities to bridge the gap between sales and delivery
• Maintain and optimize standardized onboarding checklists and documentation
• Act as the primary internal point of contact for all onboarding logistics and troubleshooting
• Manage project close-out procedures to ensure data integrity and client satisfaction

Essential

• Proven experience in a high-velocity administrative or coordination role
• Ability to manage over 100 active accounts and concurrent workstreams
• Professionalism required to interface with C-Suite executives and senior leadership
• Expertise in managing the end-to-end account setup and backend configuration process
• Capability to facilitate seamless handoffs from Sales to Delivery teams
• Proactive nature with a focus on resolving blockers before they escalate

Preferred

• Prior experience as an Executive Assistant, Project Coordinator, or Project Manager
• Familiarity with RevOps or GTM consultancy environments
• Experience with the SPORT framework (Strategy, Process, Organization, Reporting, Technology)

Key Skills