Chief of Staff to the Chief Customer Officer
This is a high-impact leadership role acting as the primary strategic advisor to the CCO at a global AI planning leader. It combines rigorous operational management with high-level strategy, offering a unique vantage point into how a multi-billion dollar SaaS company scales customer success. It is an ideal 'force multiplier' role for someone looking to reach the C-suite in the future.
Anaplan
Holman, United States · Posted 15 April 2026
The role
Overview
The hiring side
About Anaplan
Anaplan is an enterprise organisation working in software / saas, based in Holman, United States.
Software / SaaS
Enterprise
Holman, United States
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Requirements & Skills
Key Responsibilities
- Lead post-sales transformation programs focused on customer health and AI adoption
- Act as a strategic thought partner and sounding board for the CCO and CS leadership
- Manage the 'Rhythm of the Business' including town halls, off-sites, and planning sessions
- Coordinate with other executive Chiefs of Staff to ensure company-wide alignment
- Document and track action items from leadership meetings to ensure disciplined follow-through
Essential
- Proven ability to lead through influence across complex global functions
- Experience driving cross-functional alignment on strategic priorities
- Capability to manage internal business operations and top management initiatives
- Expertise in preparing executive-level materials for Board meetings and QBRs
- Strong background in post-sales transformation or customer success strategy
Preferred
- Experience with AI-driven business initiatives
- Previous experience in a Chief of Staff or high-level strategic operations role
- Familiarity with the Fortune 50 enterprise landscape
Key Skills
Networking
People to Know
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Perks
Benefits & perks
- Opportunity to work with a leading AI-infused scenario planning platform
- Exposure to enterprise-level decision-making and Fortune 50 customers
- Professional development and leadership growth opportunities
- Inclusive 'Winning Culture' that celebrates diversity and innovation
- Competitive rewards and recognition programs
Next step
Apply now
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