Full-time · On-site

Chief of Staff to the Chief Customer Officer

This is a high-impact leadership role acting as the primary strategic advisor to the CCO at a global AI planning leader. It combines rigorous operational management with high-level strategy, offering a unique vantage point into how a multi-billion dollar SaaS company scales customer success. It is an ideal 'force multiplier' role for someone looking to reach the C-suite in the future.

A
Hiring company

Anaplan

Holman, United States · Posted 15 April 2026

The role

Overview

This is a high-impact leadership role acting as the primary strategic advisor to the CCO at a global AI planning leader. It combines rigorous operational management with high-level strategy, offering a unique vantage point into how a multi-billion dollar SaaS company scales customer success. It is an ideal 'force multiplier' role for someone looking to reach the C-suite in the future.

The hiring side

About Anaplan

Anaplan is an enterprise organisation working in software / saas, based in Holman, United States.

Industry

Software / SaaS

Size

Enterprise

Location

Holman, United States

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What they need

Requirements & Skills

Key Responsibilities

  • Lead post-sales transformation programs focused on customer health and AI adoption
  • Act as a strategic thought partner and sounding board for the CCO and CS leadership
  • Manage the 'Rhythm of the Business' including town halls, off-sites, and planning sessions
  • Coordinate with other executive Chiefs of Staff to ensure company-wide alignment
  • Document and track action items from leadership meetings to ensure disciplined follow-through

Essential

  • Proven ability to lead through influence across complex global functions
  • Experience driving cross-functional alignment on strategic priorities
  • Capability to manage internal business operations and top management initiatives
  • Expertise in preparing executive-level materials for Board meetings and QBRs
  • Strong background in post-sales transformation or customer success strategy

Preferred

  • Experience with AI-driven business initiatives
  • Previous experience in a Chief of Staff or high-level strategic operations role
  • Familiarity with the Fortune 50 enterprise landscape

Key Skills

Strategic LeadershipOperational ExcellenceProject ManagementExecutive CommunicationData-Driven Decision MakingStakeholder ManagementScenario PlanningChange Management

Networking

People to Know

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Perks

Benefits & perks

  • Opportunity to work with a leading AI-infused scenario planning platform
  • Exposure to enterprise-level decision-making and Fortune 50 customers
  • Professional development and leadership growth opportunities
  • Inclusive 'Winning Culture' that celebrates diversity and innovation
  • Competitive rewards and recognition programs

Next step

Apply now

Found via revopscareers.com

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