Implementation Consultant
This role is a high-impact consultancy position that blends business intelligence with technical project management to modernize public sector software. It is ideal for a communicative problem-solver who enjoys translating complex human needs into structured technical requirements. The position stands out for its focus on SaaS configuration over custom coding, emphasizing efficiency and scalable solution design.
Tyler Technologies
Herndon, Virginia, United States · Posted 15 April 2026
The role
Overview
The hiring side
About Tyler Technologies
Tyler Technologies is an enterprise organisation working in public sector software / saas, based in Herndon, Virginia, United States.
Public Sector Software / SaaS
Enterprise
Herndon, Virginia, United States
Go deeper
See Tyler Technologies the way an insider would
Unlock company research, key people to know, recent moves, and how this role fits into their wider picture.
Research Tyler TechnologiesWhat they need
Requirements & Skills
Key Responsibilities
- Facilitate requirements gathering through interviews, site visits, and document analysis
- Translate business needs into technical artifacts like configuration designs and migration plans
- Advise clients on process improvements to maximize SaaS platform efficiency
- Collaborate with Support and Development teams to resolve implementation hurdles
- Assist with QA and data validation to ensure product integrity before delivery
Essential
- 2-3 years of experience aligning organizational needs with technical solutions
- Proven expertise in requirements elicitation techniques including interviews and surveys
- Ability to document findings as user stories, data maps, and workflow processes
- Strong proficiency in software lifecycle documentation and gap analysis
- Experience acting as a liaison between external customers and internal technical teams
- Capability to manage multiple project initiatives concurrently
Preferred
- Background in roles such as Business Analyst, Systems Analyst, or Product Owner
- Experience with SaaS platform configuration and implementation
- Prior experience working with government or public sector clients
- Familiarity with QA testing, data validation, and product modification testing
Key Skills
Networking
People to Know
Sign up to discover hiring managers, team leads, and key people at Tyler Technologies.
Perks
Benefits & perks
- Remote work flexibility
- Low travel requirements (0-5%)
- Collaborative team environment
- Professional development in SaaS implementation
- Opportunity to impact public sector technology
Next step
Apply now
Found via www.tylertech.com