Full-time · Remote

Senior UX Researcher

This is a high-impact senior role focused on modernizing clinical technology through rigorous user research. You will lead the research strategy for a unified platform that serves as the backbone for healthcare operations, making it a perfect fit for someone who thrives on complexity. The role offers the autonomy of a remote position with the influence of a strategic consultant.

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Hiring company

Newfire Global Partners

Cambridge, Massachusetts, United States · Posted 2 May 2026

The role

Overview

This is a high-impact senior role focused on modernizing clinical technology through rigorous user research. You will lead the research strategy for a unified platform that serves as the backbone for healthcare operations, making it a perfect fit for someone who thrives on complexity. The role offers the autonomy of a remote position with the influence of a strategic consultant.

The hiring side

About Newfire Global Partners

Newfire Global Partners is a mid-sized employer working in information technology / healthcare tech, based in Cambridge, Massachusetts, United States.

Industry

Information Technology / Healthcare Tech

Size

Medium

Location

Cambridge, Massachusetts, United States

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What they need

Requirements & Skills

Key Responsibilities

  • End-to-end ownership of research projects from methodology selection to execution
  • Translating raw user data into nuanced insights that drive product strategy
  • Collaborating with cross-functional teams to modernize SaaS clinical platforms
  • Advocating for user needs in high-stakes healthcare environments
  • Contributing to the growth of the internal research practice and operations

Essential

  • 3 to 6 years of professional experience in UX research
  • Proven ability to lead research studies independently from initial planning to final synthesis
  • Expertise in qualitative research methodologies
  • Experience working within embedded, collaborative product teams in-house or at an agency
  • Ability to navigate and provide structure to ambiguous project briefs
  • Experience conducting research for high-stakes, high-complexity systems
  • Strong communication skills with the ability to present findings to PMs, engineers, and executives
  • Familiarity with research operations including recruitment, consent, and repository management

Preferred

  • Direct experience with clinical workflows, payer systems, or healthcare delivery
  • Background in healthcare, regulated industries, or complex enterprise domains
  • Experience with SaaS product development
  • Knowledge of quantitative and mixed-methods research approaches

Key Skills

Qualitative ResearchUserZoomOptimal WorkshopDovetailFigmaMiroData SynthesisMixed-MethodsResearch OperationsStakeholder Management

Networking

People to Know

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Perks

Benefits & perks

  • Fully remote work arrangement
  • Opportunity to work on transformative healthcare technology
  • Collaborative and inclusive company culture
  • Stable client base with a venture-funded foundation
  • Global exposure across four continents
  • Impactful work improving patient quality of care

Next step

Apply now

Found via www.newfireglobal.com

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