Key Responsibilities

• Design end-to-end content for application forms and onboarding journeys
• Develop and maintain reusable content patterns and style standards
• Create support articles, FAQs, and educational tooltips
• Ensure all digital copy meets accessibility and regulatory requirements
• Partner with product teams to iterate content based on user testing and feedback

Essential

• Minimum of five years of professional experience in UX writing or content design
• Proven track record of developing content for digital product onboarding and applications
• Ability to work on-site in Downtown Brooklyn
• Experience working within established design systems and style guides
• Portfolio demonstrating user-centric solutions for complex digital workflows

Preferred

• Experience in the financial services or payments industry
• Familiarity with regulatory and compliance standards for digital content
• Background in creating educational resources and support documentation

Key Skills