Part-time · On-site
Program Assistant
This is a high-visibility administrative role at a premier Brooklyn dance center, serving as the essential link between the public and the organization's programming. It combines traditional customer service with complex operational support, requiring a candidate who is both a people person and a meticulous coordinator. It is a perfect entry point for someone passionate about the arts who wants to understand the mechanics of running a large-scale cultural facility.
Mark Morris Dance Group · Brooklyn, New York, United States · Posted 22 April 2026
The role
Overview
This is a high-visibility administrative role at a premier Brooklyn dance center, serving as the essential link between the public and the organization's programming. It combines traditional customer service with complex operational support, requiring a candidate who is both a people person and a meticulous coordinator. It is a perfect entry point for someone passionate about the arts who wants to understand the mechanics of running a large-scale cultural facility.
What they need
Requirements & Skills
Key Responsibilities
- Act as the first point of contact for all building visitors and phone/email inquiries
- Manage class check-ins, attendance counts, and registration for youth programs
- Enforce facility policies and community agreements through the lens of company values
- Coordinate with facilities and security teams regarding maintenance and safety incidents
- Provide data and feedback to management to improve the overall customer experience
Essential
- Minimum of 1 year of professional experience in a relevant industry
- At least 1 year of administrative or office support experience
- Availability for a mandatory weekly team meeting on Tuesday or Wednesday afternoons
- Ability to work a flexible schedule including weekdays and weekends
- High proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Willingness to obtain Fireguard (F-03) Certification within 3 months of hire
- Commitment to maintaining annual First Aid and CPR/AED certifications
Preferred
- Prior experience using MindBody or Active network software
- Familiarity with Zendesk for customer support ticketing
- Knowledge of EMS (Event Management Systems)
- Background or interest in the performing arts or dance community
Key Skills
Exceptional organizational and multitasking abilitiesStrong verbal and written communicationDetail-oriented with rigorous follow-throughCollaborative mindset with a sense of humorProactive problem-solving and resourcefulnessAdept at conflict resolution and enforcing community guidelines
Networking
People to Know
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Perks
Benefits & perks
- Competitive hourly wage for the arts sector
- Professional training in safety and emergency response
- Exposure to world-class dance programming and artists
- Collaborative and inclusive work environment
- Opportunity to develop specialized skills in arts administration software
Next step
Apply now
Found via www.dance.nyc