Full-time · Hybrid
Senior Product Operations Manager
This is a high-impact leadership role designed for an operational expert who wants to build the infrastructure for a scaling B2B SaaS giant. You will act as the connective tissue between product strategy and execution, ensuring global teams remain aligned and efficient. It is a rare opportunity to own the 'how' of product development at a company with a massive international footprint.
Contentful · Berlin, Berlin, Germany · Posted 19 April 2026
The role
Overview
This is a high-impact leadership role designed for an operational expert who wants to build the infrastructure for a scaling B2B SaaS giant. You will act as the connective tissue between product strategy and execution, ensuring global teams remain aligned and efficient. It is a rare opportunity to own the 'how' of product development at a company with a massive international footprint.
What they need
Requirements & Skills
Key Responsibilities
- Optimize product development workflows and team rituals
- Lead execution for high-stakes product operations programs
- Identify and implement automation tools to reduce manual overhead
- Partner with Business Analysts to derive actionable insights from product metrics
- Proactively manage risks and resolve cross-functional roadblocks
- Create comprehensive onboarding and training materials for product staff
Essential
- Minimum of 5 years in Product Operations or Program Management
- Experience within a B2B SaaS environment
- Demonstrated ability to scale operational processes in complex organizations
- Expertise in managing global, distributed teams across different time zones
- Proficiency in Jira, Confluence, and Asana
- Strong background in data analysis and KPI definition
- Experience with change management methodologies
Preferred
- Exposure to AI/ML and personalization technologies
- Experience with technical domains such as automation and advanced analytics
- Familiarity with Coupa for procurement/spend management
Key Skills
Systems thinkingStakeholder managementData visualization (Looker, Tableau)Strategic planningWorkflow automationCross-functional communicationRisk mitigation
Networking
People to Know
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Perks
Benefits & perks
- Equity through company stock options
- Comprehensive health, dental, and vision insurance for employees and dependents
- Fertility and family-building support
- Generous PTO including vacation, sick, and education days
- Compassion and volunteer leave
- Paid parental leave
- Annual professional development budget
- Monthly communication stipend (phone/internet)
- Hardware reimbursement and home office setup stipend
- Wellbeing stipend for physical and emotional health
- Access to networking workshops and team events
Next step
Apply now
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